We still had to get hints to accomplish this.
Hi Christine, thanks for playing Episode 8 and sharing your feedback. We’re glad you enjoyed the challenge, and hopefully needing hints didn't take away from the experience too much. I hope you enjoy the rest of the series!
This is the 8th envelope we’ve had. We have enjoyed most of them, some are very difficult and we were have had to take clues here and there. But this one?? Even after getting the answer given to us, the explanation still doesn’t make sense. If I can’t figure out how you arrived at the answer, it’s too confusing. My husband doesn’t even want to finish the rest of the puzzles in this envelope.
Hi Terri,
Thank you for taking the time to leave a review for Episode 8 of the Family Secrets Series. We are glad to hear that you have enjoyed most of our episodes, but we apologize for the difficulty you experienced with this one. We understand that some of our puzzles can be challenging and we appreciate your feedback.
We would like to assure you that we will take your comments into consideration and work towards improving our explanations to make them clearer. We will also reach out to you to get more detailed feedback on what you found particularly challenging, so that we can make necessary improvements.
Please know that your satisfaction is our top priority and we are committed to providing you with the best experience possible. Thank you for your support and we hope to have the opportunity to better serve you in the future.
Sincerely,
Paul
Co-Founder
My husband and I absolutely love these! We are not mail checkers but since we have been receiving these, we can't wait for the mail to arrive! We love the originality of the puzzles, the materials that we get each week and the way the story is growing from week to week. The only "negative" comment I would have... It's a little heavy on the "cuz"... Thanks guys!
Thank you so much! We absolutely love hearing that Escape Mail has turned you into regular mail c...
It’s been great and so much fun.
We are so happy that you enjoyed!! Happy Puzzling!
First the thing with Let's chat; how should we know that we have to tipe in an adress with the street number as well? Would have been nice if after we tiped in alameda it would have said "correct street" but still somethin missing. We then searched for other clues but in the end we had to look into the solutions.
And then within puzzle two (#2 adress street name) we haven't understood the hints as well as the answer til now. What's that with the numbers? 30 = inn, 35 = turn and so on ...
The rest was ok but sometimes a little bit random connections.
- 5 stars: 70 (79%)
- 4 stars: 12 (13%)
- 3 stars: 2 (2%)
- 2 stars: 3 (3%)
- 1 star: 2 (2%)
My husband and I absolutely love these! We are not mail checkers but since we have been receiving these, we can't wait for the mail to arrive! We love the originality of the puzzles, the materials that we get each week and the way the story is growing from week to week. The only "negative" comment I would have... It's a little heavy on the "cuz"... Thanks guys!
Thank you so much! We absolutely love hearing that Escape Mail has turned you into regular mail c...
It’s been great and so much fun.
We are so happy that you enjoyed!! Happy Puzzling!
First the thing with Let's chat; how should we know that we have to tipe in an adress with the street number as well? Would have been nice if after we tiped in alameda it would have said "correct street" but still somethin missing. We then searched for other clues but in the end we had to look into the solutions.
And then within puzzle two (#2 adress street name) we haven't understood the hints as well as the answer til now. What's that with the numbers? 30 = inn, 35 = turn and so on ...
The rest was ok but sometimes a little bit random connections.
Every time an escape mail was delivered my kids were ecstatic. Thank you!!
Thats amazing! Let us know what you think of Episode 9!
Really hard but so well done love the mind challenge
Very fun! Wonderful experience especially during covid!
super fun game!
Great activity to do from home!!
We had a lot of fun deciphering things on episode 3, but myth 4 proved too complicated and even when we looked up the answer (thank goodness for that!), we barely understood it. Everything else was lots of fun to figure out!
My husband and son really enjoy figuring these out together! They are so well done.
The subscription option is awesome.
Super fun to do!!
I have to say the whole family is enthusiastic and was riddling with it, it's just great. We're already looking forward to the next letter and can hardly wait. The kids were eagerly involved ( 13, 11 and 6 years) I can only recommend the whole thing. Keep it up!
Very nice game!
I have subscribed for a year. Please, for the love of god, stop emailing me every month to review it.
Yes another super fun episode you have to watch carefully be smart and you will be taken well into the story
Love it! My husband and I look forward to it every month.
I got the one year subscription for my daughter for her 12th birthday. I usually get her a magazine subscription but this looked even better because she loves escape rooms. We've been having a great time doing these together every month. It's such a fun activity that really makes us think and work together. It's a brilliant product idea. And the links to hints, videos and a playlist make it feel like we're in an real escape room. I didn't get this because of Covid but it's been a great activity for us to do throughout. Highly recommended.
Every time I am curious what is in the envelope this time and that is always something completely different. Beautiful design. Very nice that change per episode with which the puzzles are different every time. Episode 5 and 6 just played. Also very nice! Not too complicated; It's nice to spend some time figuring it out and doing puzzles. Excellent!!
I really liked the idea of combining physical mail and the internet. Nice story so far and the puzzles are not to hard, but not too easy‚ a very nice balance as some of them take a little while to figure out, but not to the point of frustration. Just finished episode 2 and can't wait to see where the story goes. Really nice job with the videos - well done. They feel nicely blog/FaceTime style and the choice of the main character was nicely done.
I recive my first envelope and i like it.
We have played 3 episodes so far and really enjoyed them. We are keeping the rest of the series to play with our kids when we get to see them
The challenge was just the right degree of challenge and fun. All the pieces worked well together. These envelopes are so much fun to receive!
Loved the puzzles. This was a Christmas present for my son. We've steadily been working through them. We've been challenged each time to think outside the box. We've had a great time!
It was fun, but REALLY hard. And we got the regular challenge level. We had to look up so many hints!
Bought as a gift during the months of COVID isolation. The recipients loved it and looked forward to the envelope every month. Great discussions as a family about the clues and a wonderful variety of clues every time. Always something different.
I really hope you will do this again next year.
Still playing these, and they have been a lot of fun. Especially during a pandemic with multiple lockdowns. Very creative way to stay entertained.
This past weekend our family has enjoyed our 6th episode of the escape adventure. We play two teams of 3 ("girls" against the "boys" - all adults of course). Everyone enjoys the challenge and it has become our go to evening event when the whole family gathers. The games allow us great family time and the challenges are at a good level with hints available if necessary. Unfortunately, at this time, the "girls" team is behind but we expect to especially ace chapter 10!
Thank you so much for providing these games. They are engaging and lighthearted fun to work together and laugh together.
Beth R.
Great fun! The puzzles are unique and diverse, and the amount of different ideas they fit inside a standard size envelope is very impressive - plus there are online interactive elements and story videos too. Each episode is completely different and really tests our puzzle solving skills. Give it a try!
This has been a lot of fun, about half way through the series and its always exciting to see the next one show up in the mail.
So creative and well thought out! Highly recommend.
This has been a pandemic stay at home source of joy for us. We eagerly wait for the next episode after we finish the current release. We are always so impressed with the creativity, freshness and challenge of the puzzles.
We look forward to getting an envelope every month and have had so much fun completing these puzzles!
I am enjoying working through the various episodes. It is so satisfying when you figure it out to the end!