It is honestly such an amazing experience. It was a little challenging of course, but with the aid that is offered, it becomes an easily achievable step forward. I really love this and cannot wait for the next chapter to come in!
Thanks for sharing!
Glad to hear that you had an amazing experience and found the hints to be helpful in overcoming any challenges. We are constantly striving to provide a seamless and enjoyable experience for our customers, and we can't wait for you to continue the adenture with JJ in Episode 3! :)
Thank you for your support by leaving a review - it means a lot to us :)
I received both part 1 & part 2 earlier today and i couldn’t help but complete both of them.. i really REALLY enjoyed both parts but I found part 2 to be a little easier than I would have wanted. It is also entirely possible that after doing part 1 I was mentally primed for the puzzles. I’m an escape room fanatic and this was a perfect way for me to satisfy that itch at home! I’ve done a fair number of similar at home puzzles and this was definitely one of the best ones I’ve tried so far! I will definitely be ordering more episodes. Although, I’ll probably have to order 1 at a time to help control my urge to keep going lol. Great job guys!
Hi Lauren! Thank you so much for your review of Episode 2. We're thrilled to hear that you enjoyed both parts and that they were able to satisfy your escape room itch at home. :) We're glad to have you as a fan and look forward to providing you with more exciting experiences in the future. Happy escaping!
Great continuation to the first episode, very fun to solve the puzzles, I feel like the length and difficulty of the game is perfect for a relaxed evening activity.
My husband and I finished our second in the Family Secrets series, and decided to buy the rest of this series. It’s fun, challenging and we really found that both of us were contributing equally to different puzzle components. A great date night activity!
we LOVE that Greg! Thank you for sharing1
I have yet to try the game, got it to do with a friend. Will update once we've played.
- 5 stars: 153 (77%)
- 4 stars: 37 (19%)
- 3 stars: 7 (4%)
- 2 stars: 0 (0%)
- 1 star: 3 (2%)
My husband and I finished our second in the Family Secrets series, and decided to buy the rest of this series. It’s fun, challenging and we really found that both of us were contributing equally to different puzzle components. A great date night activity!
we LOVE that Greg! Thank you for sharing1
I have yet to try the game, got it to do with a friend. Will update once we've played.
So much fun with a great Canadian company.
Thank you so much! We’re so glad you’re having fun—and it means even more to hear that coming fro...
My husband and I purchased the one year subscription and have completed 2 episodes so far. This game is exceptionally well done - we are impressed. It is so much fun to sit down on a Saturday afternoon to play the game with a glass of wine. The puzzles are varied and we love the integration of technology in the form of texts, videos, and of course hints! Looking forward to the next episode!
Thank you so much! We’re so happy to hear Escape Mail has become part of your Saturday afternoons...
My family loves doing these it’s a great thing to do together.
Thanks for your review!! We love to hear that we are helping to bring the family together. Happy ...
We are actually very intelligent people and we are rather embarrassed to tell you there was not a single step along the way that we were able to do! We had to look up clue after clue and just put passwords in we were told were passwords…we couldn’t even figure out the charts at all!!!! How in the heck did the world freedom even end up on the grid???? Very disappointing.
We appreciate you taking the time to share your feedback. We’re sorry to hear that Episode 2 didn’t meet your expectations. Our goal is to create engaging and challenging experiences, but we understand that difficulty levels can vary for different players.
We’re always looking for ways to improve, and your comments about the clues and puzzle mechanics are valuable to us.
Thank you again for your honest feedback—we truly appreciate it
We have a family group of six who just completed episode 2. It was a great2 hours spent solving the clues and enjoying each other's company. We have all committed to finishing the rest of the series and I just received episodes 3 to 12 in the mail!
Thank you for your fantastic review! We’re so glad to hear that Episode 2 was a hit with your fam...
This is so much fun!! My mind is getting an amazing work out. Not too stressful trying to work out the clues, it's exciting when you get them right! On to Episode 3!
Absolutely loving this series! Just finished the first two episodes alone, and am now about to try the Shackleton series with my fiance as I think these would be a fun date night activity. This series specifically offers the right amount of challenge and brainwork. Consider me hooked!
Thank you for your fantastic review! We're so happy to hear that you're loving the series and tha...
I ordered 2 Escape Mail episodes for Christmas gifts, but they were very delayed due to a mail strike in Canada. (I’m in Seattle). Customer service was excellent and when I requested a refund for one of the episodes, it was done immediately. The 2 episodes finally arrived and I sent one back as agreed. I’ll be ordering again form Escape Mail!!!
Hi Shelley, Thank you so much for your patience. So glad to hear that they have arrived! Enjoy an...
Items have not arrived. Likely due to Canada Post being on strike. Will update when received. So far - a bit disappointed with the lack of communication from the company in light of the strike. No contact about delays, no refund offers, no attempt to get me my package.
Still waiting for one item to arrive (we ordered 2, one arrived the second is still with Canada Post.
I got episode one as a gift and order the whole series right away! It’s so fun to do at home with family and I love how many different ways the puzzles make you think. Highly recommend as a gift or as a planned activity with friends or family!
We're working on the puzzles as a family. Ordered the standard difficulty and it's a good mix of obvious clues to need to use a hint, so we don't feel like we can't do it. Very much enjoying the playlists that are suggested while solving the mystery.
We really enjoyed this episode. There was a lot of times we almost gave up and looked at a clue only to solve the step at the last second and regain our confidence. It was engaging until the end and made our in home date night fun.
We signed up for the subscription and it’s been amazing! We all look forward to the next months chapter.
My girlfriend and I did this on expert mode and while some of the puzzles were challenging, we felt that once we solved them that the solution couldn't have been anything else, and it should have been obvious from the beginning. Really enjoyed it.
I love escape rooms! To get them sent to me in the mail is even better!!!! The second episode was super cool! I enjoy the use of technology and puzzle it makes it feel more real!
This really put my brain to the test, despite this I really love to progress into the story. If you like enigmas, puzzle this is perferct for you.
Awesome! Thanks Carolina!
These escape rooms are a lot of fun and I love how you can use your phone to help guide you through it. Original, engaging, and makes you think hard!
Thanks Charlie!
I had a little trouble with figuring out what to do next and how the initial code for the link worked, but once I got past that the rest was very intuitive. I wasn’t a huge fan of the first one but I really liked this one. I’m looking forward to the 3rd.
Good for you for sticking with it! There's lots of variety in Season 1 for sure :)
I had a lot of fun with this, as well as my 16 year old. I did feel like it was difficult for younger ones to know what to do and how to solve the clues. Unfortunately my younger two (14 and 9) lost focus quickly with it. I still really enjoyed it though.
Thanks for sharing this Amanda, it's not for every kiddo, but as you'll see from our reviews there's quite a number who do play and enjoy it, even as young as 8/9. Glad you enjoyed them!
I love escape mail. As a big fan of escape rooms, this is a really nice at-home option!
Thanks so much Rylee!
It had been a while since we played #1 and didn’t remember a lot from it, except that we liked it so we bought #2 (regular). Found the episode fun but a little easy (maybe we are better now? ;-) ). So we got the subscription as expert… we’ll see! Thanks for the games!
Let us know how Expert shakes out for you!!
I tried sending an email but haven’t heard back. Here is that review:
I’ve done a couple of your escape mail with the little youth group I run.
There’s a lot I like about it but just wanted to let you know a snag we ran into last night that was kind of unintuitive.
In episode 2, we made it to Puzzle #5 and were able to solve the Sonar puzzle using the web photo clue without clicking the “zoom in” button. Since we didn’t need to zoom in, we never did and didn’t realize that it’s only when you click to “Zoom In” that you are given the option to enter the code for the next puzzle (the flashing lights). Thus we were desperately trying to solve puzzle #6, thinking we had to use the solution from #5, having no idea where to go from there. Even once we looked at the hints we were like “what flashing lights are they talking about!?” Including the “enter the password button” on the initial puzzle page.
Thanks!
Hi Alexandra, sorry we missed your email! Glad you're enjoying lots of Escape Mail with your group. For Episode 2, the 'Zoom In' was to give players more of a feel of the room first, and then zoom in to see more content. Sorry to hear that threw you off! Hopefully with our soon-to-be-released Escape Mail web app you'll have less issues here :)
My family is loving these experiences. The puzzles are so clever and my family of 5 (kids aged 15, 13, 11) is all engaged the whole time. Kudos to you!
Love that, the whole family getting into it... awesome!
Waiting to get my family together but can’t wait!! Love this kind of “game.
We enjoyed playing this second episode. There were 2 of us in two states - we used FaceTime to both solve the clues together. After this one, we decided to subscribe to the rest to keep the togetherness and the clue solving going.
We did the first 2 episodes and it was great fun! It's hard but not to hard, needed some small tips but we finished both! Highly recommend it!