My name's Eric.
I'm a co-founder and the lead designer/architect behind the game(s) you've just discovered.
Here's a good chance. I've gone ahead and listed 10 things I'm thankful for. Consider it a way of introducing myself. And as always, I love hearing from you! Leave a review, a comment, or shoot me an email at eric@mobileescape.ca any time!
No matter what is going on in my life, I know I can always choose a posture of gratitude. I remind myself of this regularly. So, here's a standing list of 10 things I’m thankful for:
Not that long ago, the thought of creating Escape Mail wasn’t even on the table. Now, many months later, it fills a table! I love that we pivoted to this wonder awakening product and having finally reached the finish line, where there’s a real sense of gratitude and accomplishment.
Simon, Ingrid and Peter have joined us on this wild journey and are pretty much caught up to us at Episode 12. Bravo! It hasn’t been easy with language and timezone differences, not to mention production methods and a variety of differences have meant they need to think on their feet. They’ve made us better every step of the way. Thank you guys!
While we don’t do what we do for the awards, it is nice to be recognized. Which is why winning the 2021 Tales of Triumph as well as a few Bullseye awards means a lot.
A slightly misleading photo below… Paul and I DO pack envelopes, but it’s more rare these days. Huge props to Kristina and Maddie especially! In order for you - the Escape Mail player - to have a great time, you need to have all the items in your envelope! That’s why I’m super grateful for Kristina, Maddy, Brian, Lisa and others who have diligently ensured that our hand-packed envelopes are complete… so few issues thanks to them! There have been significant quality control upgrades which has made this possible, which brings me to…
This guy is remarkable. Vlad is phenomenally talented, has an impeccable attention to detail, and is a team player. Vlad has improved our quality, efficiency, and overall business performance in a wide variety of ways. You’ll now see his handiwork all over our website and social media as he begins to take on even more responsibilities.
If you’ve ever written in to Mobile Escape with a question or comment, you’ll have met the personable and professional Carolyn. She brings a healthy dose of humanity into our start-up with her warmth, candour and care. She’s organized and dependable and the perfect person to help an Escape Mailer in need!
We wouldn’t have gotten past Week 3 in this business if it wasn’t for Paul. And we wouldn’t have survived the pandemic either. Paul works tirelessly in the background of this business to ensure the not-so-fun things get done, so that everyone else can enjoy the OH-SO-FUN things. He’s a straight-shooting, clear-thinking, soldier who will do what it takes to help others succeed. Bravo Pauly.
You might not know this, but since the beginning of Escape Mail, Paul’s dad Roy (also my father-in-law) secretly packs Episode 1s… for free. Which, as you can imagine, helps our business immensely. I don’t like to think of us as a charity, and I don’t like depending on others, but Roy refuses to budge. It’s his way of loving his adult kids, and I’m incredibly grateful for the hundreds of hours of work he’s put in to help us.
Work is important, but before work begins - before this business ever began - and when the work day is over, I return to my family. To my amazing wife and two kids, who are the brightest light in my life. I do what I do for a lot of reasons, but they are a massive one, and I love them so much.
Without people like you, I couldn't do what I do. I love the idea of you waiting expectantly for your mail to arrive, opening it excitedly with family and friends, starting the soundtrack, holding each item, exploring for a starting place and then diving into the many layers of puzzles. That gives me such a thrill! And every time you leave a review, I read it with relish!
What are some things you’re thankful for?
We do our absolute best to be 100% totally honest and truthful in our business. No fake reviews, no artificial scarcity, no phony countdown timers. What you see here is completely real. If we get something wrong, let us know and we will fix it.
Every review posted to a product is a real customer who has purchased, tested and shared their experience with an Escape Mail product. If you want to know what a product is like in real life, take a look at what real people have to say about it.
We do our absolute best to be 100% totally honest and truthful in our business. No fake reviews, no artificial scarcity, no phony countdown timers. What you see here is completely real. If we get something wrong, let us know and we will fix it.
Every review posted to a product is a real customer who has purchased, tested and shared their experience with an Escape Mail product. If you want to know what a product is like in real life, take a look at what real people have to say about it.
Our support team is available for your questions 24/7 and will do everything they can to answer your queries or resolve your issue quickly. Feel free to get in touch! And if you call us during business hours, you will speak to a real person!
Every order over the free shipping limit gets automatically upgraded to FREE worldwide shipping! How great is that? The free shipping limit is different for domestic and international customers – make sure to check the shipping information for all the details.
Our support team is available for your questions 24/7 and will do everything they can to answer your queries or resolve your issue quickly. Feel free to get in touch! And if you call us during business hours, you will speak to a real person!
Every order over the free shipping limit gets automatically upgraded to FREE worldwide shipping! How great is that? The free shipping limit is different for domestic and international customers – make sure to check the shipping information for all the details.
Every order over the free shipping limit gets automatically upgraded to FREE worldwide shipping! How great is that? The free shipping limit is different for domestic and international customers – make sure to check the shipping information for all the details.
If your product arrives damaged or it doesn’t show up at all, then we will happily either refund your purchase or send you the same replacement product free of charge – simple!
You can track the status and location of your order in real time as it travels from our warehouse to your door with our handy order tracking tool.
If your product arrives damaged or it doesn’t show up at all, then we will happily either refund your purchase or send you the same replacement product free of charge – simple!
You can track the status and location of your order in real time as it travels from our warehouse to your door with our handy order tracking tool.
Thanks to our network warehouses and strategic logistics partners, we are able to offer fast and affordable delivery across the world. Most products are shipped out within 2 business days, and we offer free worldwide delivery on orders over the free shipping limit.
As our customer, your satisfaction is our number 1 priority, and we will do everyone we can to make sure you are happy with your purchase.
Thanks to our network warehouses and strategic logistics partners, we are able to offer fast and affordable delivery across the world. Most products are shipped out within 2 business days, and we offer free worldwide delivery on orders over the free shipping limit.
As our customer, your satisfaction is our number 1 priority, and we will do everyone we can to make sure you are happy with your purchase.
Thanks to our network warehouses and strategic logistics partners, we are able to offer fast and affordable delivery across the world. Most products are shipped out within 2 business days, and we offer free worldwide delivery on orders over the free shipping limit.
★ ★ ★ ★ ★
When I first opened this newspaper, I was a little overwhelmed with the information and confused about what to do with it that I almost looked up some hints. But when I got that "ah-ha" moment where I understood what I was supposed to do I realized just how brilliant this episode really is. This envelope was so well written and conceptually thought out, I felt like it was just speaking my language. Seriously, these just keep getting better and better. Whatever the electronic version of a standing ovation is- that's what I'm sending to you guys!
- Colin, Escape Mail Customer
★ ★ ★ ★ ★
Chapter 9 was by far the most challenging episode for me.... It's worth it, though, because the story is pretty awesome! What a cliffhanger! Please mail the next episode ASAP! I'm on the edge of my seat!
- Donna, Escape Mail Customer
★ ★ ★ ★ ★
We LOVED this experience! A perfect variety of puzzles for a fun afternoon - it's amazing how much content is put into a regular envelope :) These escapes are so well done. I'm blown away every time.
- Noemi, Escape Mail Customer
★ ★ ★ ★ ★
This was awesome! Such a great thing to do with the roommates while we are all stuck at home. Challenging yet very satisfying when we figured something out.
- Gregory, Escape Mail Customer
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